19 July 2022

Embargo – 22:30 Thursday 14 July   

Rapid reform needed to tackle crippling staff shortages – Quarterly Recruitment Outlook 

  • Construction; production and manufacturing; logistics; and hospitality facing greatest difficulties recruiting staff (all 78% or higher), but all sectors have significant issues
  • BCC proposes three-point action plan to tackle the huge number of unfilled vacancies
  • This includes urgent reform of the Shortage Occupations List (SOL) needed to cover more people and job roles

New figures released by the British Chambers of Commerce (BCC) reveal firms’ recruitment struggles remain at record high levels. The data for the leading business group’s Quarterly Recruitment Outlook (QRO) for Q2 2022 was drawn from a survey of over 5,700 businesses.

Attempted recruitment in Q2 remained broadly the same as the previous quarter, with 61% of firms looking to find staff (60% in Q1 2022). But more than three quarters of firms (76%) continue to report recruitment difficulties, dropping just two percentage points from Q1 (78%).

The construction sector is facing the most severe recruitment challenges, with 83% reporting difficulties. This is closely followed by production and manufacturing on 79%, logistics on 79% and hospitality on 78%.

In the face of rising business costs, less than a third of employers (28%) have increased their investment in the last three months. Smaller firms are even less likely to report an increase, at just 19%.

Responding to the findings, Head of People Policy at the British Chambers of Commerce,  Jane Gratton,  said:

“Businesses remain under huge pressure to fill jobs, but record levels of recruitment difficulty are showing no signs of improvement. Solutions are urgently needed, so that firms can keep their doors open throughout these tough times.

“We have written to the Government outlining a three-point plan on how they can work with businesses to solve this:

  • Firms must be encouraged to find new ways of unlocking pools of talent – by investing more in training their workforce, adopting more flexible working practises and expanding use of apprenticeships;
  • Government must help employers invest in training by reducing the upfront costs on business and providing training related tax breaks; and
  • The Shortage Occupation List (SOL) must be reformed to allow sectors facing urgent demand for skills to get what they need.

“The SOL is not currently fit for purpose and should be more flexible, so it supports firms experiencing a national recruitment crisis. Recruitment difficulties have been at record highs for a year.

“There are 1.3 million unfilled jobs in our economy and now fewer people in the workforce than before the pandemic. This is holding back productivity and growth, and employers are at their wits’ end. It is putting livelihoods at risk and damaging the economy.

“The Government must reform the SOL criteria to include more jobs at more skill levels to give firms breathing space to invest in their workforce.

“Employers cannot wait for a new Prime Minister before this is sorted. Shortages are impacting not only on their ability to service order books but also on the morale and wellbeing of their people.

“The economic challenge we are facing is huge and unless we start to fill the hole caused by 1.3 million vacancies, we cannot get back to growth.”


Notes to editors:

  • Spokespeople are available for interview
  • The  fieldwork  for the study was undertaken online between 16 May and 9 June. Approximately 92% of the respondents were SMEs (firms with fewer than 250 employees). Approximately 30% were in the manufacturing sector and 70% in the service sector.
  • The data is drawn from the same dataset as the BCC’s landmark Quarterly Economic Survey, the UK’s largest independent business survey since 1989.

About the British Chambers of Commerce  

The British Chambers of Commerce (BCC) sits at the heart of a powerful network of 53 Accredited Chambers of Commerce across the UK, representing thousands of businesses of all sizes and within all sectors. Our Global Business Network connects exporters with over 75 markets around the world.

For more information, visit: www.britishchambers.org.uk

Media contacts:

Steve Partridge – Head of Media and Communications


+44 (0) 7825 746812

Mary Hartnett – Senior Press and Communications Officer


+44 (0) 7497 578019

Source British Chambers of Commerce (BCC), 65 Petty France, SW1H 9EU, London, United Kingdom